Welcome to the New Era of Customer Experience
In KlickThryv, Our support team is the heart of our company and every client we work with. We thrive everyday to elevate the standards of Customer Experience.
WHY US?
Integrity
We uphold honesty, transparency, and ethical responsibility in everything we do. Integrity ensures our clients and partners can trust us to deliver on our promises consistently.
Empowered
We believe in equipping our people with the skills, confidence, and autonomy to take initiative. An empowered team drives innovation and delivers results with ownership and pride.
Analytical
We approach challenges with a clear, data-driven mindset. By analyzing situations deeply and strategically, we create solutions that are efficient, scalable, and tailored to client needs.
Visionary
We look beyond the present, embracing innovation and forward-thinking strategies. Our vision guides us to anticipate trends, adapt to change, and shape the future for our clients.
What Our Clients Say
Don't just take our word for it - hear from our satisfied clients
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![A young woman with short brown hair, wearing a white T-shirt and a silver watch, resting her chin on her hand while sitting or lying on a large log outdoors with green trees in the background.]()
"KlickThryv's customer support team has been instrumental in our growth. Their professionalism and dedication are unmatched."
— Sarah J., CEO, GPTS
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"The back office support we've received has streamlined our operations significantly. Highly recommend their services."
— Jamie K., Head of Gaming Support
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![Silhouettes of two people walking down a staircase with a yellow wall in the background, one person holding a phone.]()
"One of the best decision I've made is partnering with KlickThryv"
— Lindsey B., Clinic Manager
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![A smiling young man with dark hair, wearing a black jacket, standing outdoors in a natural setting with dry plants and trees in the background, during sunset.]()
“KlickThryv completely transformed our customer support. Response times dropped by 45% and our customer satisfaction score jumped to 92%. They feel like an extension of our team, not just an outsourced service.”
— Keith F., Director of Ecommerce Operations
14%
Increase in customer retention.
A 5% increase alone in customer retention can lead to 25%+ increase in profits.
53%
Improvement in customer satisfaction.
Organizations with engaged employees also report improvements in other metrics like first-contact resolution, consistency, and speed.
85%
First-call Resolution
KlickThryv achieves ~80-85% helps reduce follow-ups and increases customer satisfaction.
KlickThryv powered brands
With KlickThryv, you are assured that your business is in good hands. Our funnel method, combined with The Golden Circle of our hiring process ensures that the ones handling your every Customers’ Experience get “The Customer Experience”.